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Lean Six Sigma Yellow Belt Certification Virtual Course


Thursday, April 16, 2020 at 9:00am ET - 4:30pm ET
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Master the fundamentals for improving quality, reducing costs, and delivering on your organization's commitment to quality, safety, and patient-centered care.

Additional Information

A Lean Six Sigma “Yellow Belt” is a healthcare professional who can practice the essential elements of the Lean Six Sigma philosophy, methodology, and tools. A Yellow Belt should demonstrate team leadership, define and develop small projects to solve specific problems, and apply improvement cycles across clinical and non-clinical improvement efforts, to reduce and/or eliminate inefficiencies.


FACT Yellow Belt training provides custom material designed by healthcare professionals and delivered in a blended format to maximize the training experience.

BENEFIT You’ll be able to speak to real-life challenges from your healthcare facility. These scenarios and your experiences will be used to teach the Lean Six Sigma principles and meth- ods you need to create effective, sustainable solutions.

FACT Your healthcare facility is in high demand for quality management.

BENEFIT You’ll gain an understanding of how to use proven quality improvement tools to solve scalable challenges across your organization.

FACT Formal training in Lean Six Sigma takes the “mystery” out of quality improvement.

BENEFIT This course will add a range of resources to your skillset centered on improving daily operations in the healthcare setting.

FACT Lean Six Sigma Yellow Belt training helps you to identify barriers to achieving high-quality, safety, and service standards across your organization.

BENEFIT You’ll gain the insights and competence that you need to lead high-impact quality and process improvement projects; from definition, through change implementation, to sustainable success!




Virtual Class Sessions

E-Learning Prerequisite

E-Learning Time (min)

Virtual Class Topics



Virtual Class #1

  • Kick-Off



Getting Started

Course Overview


Meet the Coach

April 16

11:30a – 1:00p

Virtual Class #2

  • Define Phase
  • Measure Phase
  • Intro to Six Sigma



Define Phase

Measure Phase

May 2

11:30a – 1:00p

  • Intro to Lean


  • Voice of the Customer


  • Mapping the Process


  • Eight Wastes


  • What is Statistics?


  • Organizing & Presenting Data


  • Pareto Analysis


  • Scatter Diagram


Virtual Class #3

  • Analyze Phase
  • Improve Phase
  • Control Phase
  • Wrap-Up
  • Cause & Effect Diagram



Analyze Phase

Improve Phase

Control Phase


Exam Prep

May 9

11:30a – 1:00p

  • 5S


  • Visual Management


  • Selecting the Solution


  • Control Charts


  • Control the Process


Virtual Class #4

Extra Session (Optional)



Course Review

Extra Session

Exam Prep

May 16

11:30a – 1:00p

Final Exam Date




May 23




Course Outline

Six Sigma Foundations • Lean Principles • Project Management Fundamentals • Define Phase • Measure Phase • Analyze Phase • Improve Phase • Control Phase • LSS YB Final Exam



Healthcare Managers, Directors, Administrators, Supervisors, and Team Members involved in quality improvement initiatives.

This course is designed to return you to your organization energized and better prepared to contribute to any quality improvement effort.

Your certificate of completion will be awarded at the course’s completion, and your Lean Six Sigma Yellow Belt training is also eligible for CE’s/CEU’s.

Note: Participants are required to complete an examination administered onsite to achieve Lean Six Sigma “Yellow Belt” for Healthcare certificate. Examination score of 80% or higher is required for successful completion.

GNA Members and those who attended our Introduction to Lean Healthcare Workshop last year will receive a 15% off of their registration fee! (if you attended and are not a GNA Member, contact us at to get a special discount code).

For questions or inquiries, please contact Jarvis T. Gray, MHA, FACHE, CMQ-OE, PMP, CLSSBB, Director, the Quality Coaching Co. at or at 1.888.880.8127. 

About Jarvis T. Gray

Jarvis T. Gray is the Managing Director of The Quality Coaching Co- a firm that helps healthcare organizations foster cultures of system-wide quality improvement by offering customized leader coaching, training, and consulting programs centered on improving the quality of their care delivery services and health outcomes, eliminating waste and achieving cost reductions, and enhancing the patient experience. 

Mr. Gray offers 12+ years of strategic planning, quality improvement and operations leadership experience in the healthcare industry. he has been an effective partner with highly notable organizations in the field; earning a reputation as a go-to resource for facilitating strategic decisions and driving successful implementations.

Jarvis can be reached at


Introduction to Lean for Healthcare Professionals Webinar- slides (5.5 MB)

We hosted an Introduction to Lean for Healthcare Professionals Webinar last week. Here are the slides for your convenience.